- Shipping & Returns
- Delight a little hero with the LEGO Friends Vet Clinic Rescue Helicopter (41692) toy. Kids can play out limitless animal-saving stories as they swoop to rescue a stranded bunny
- This colorful children’s animal playset includes LEGO Friends Stephanie and Mia mini-dolls, a rabbit and a bunny toy, and a helicopter with spinnable rotors, vet's kit and a hinged rear tailgate
- Kids can pretend to have a picnic with their pet rabbit, fly into action to rescue the bunny from an island, stretcher it to safety and care for once it’s been saved from the claws of the crab
- This baby animal toy makes a great birthday or Holiday gift for kids aged 6+ who love imaginative rescue play
- The helicopter measures over 4 in. (10 cm) high, 7 in. (19 cm) long and 1.5 in. (5 cm) wide – small enough for kids to keep out, ready for LEGO Friends animal rescues anywhere in their bedroom!
Order is Shipped within 24 Hours from Ordering.
Delivery can take up to 2 days from shipping.
For Special Orders and Pre-Ordered Items delivery will take place within 14 Days from order placement.
Our policy lasts 14 days from delivery. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, CDs, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Health and personal care items
- Special Orders
- Printed Goods
- Water Toys
Once we initiate the return process, you will receive a call from the shipping courier on the mobile number you listed in your account. It will be your responsibility to follow up with the shipping courier until we receive the returned item/s. Please note that we will only initiate the return process once.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund with in 5 business days.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Only regular priced items may be refunded, unfortunately sale items cannot be refunded, it can only be exchanged.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item , you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.