Meet the next generation of Heartlake City
Welcome to the new era of LEGO Friends. Here a diverse cast of characters take on new challenges in today’s modern world.
Action-packed play for dog lovers
Give pet-loving kids a treat with this LEGO Friends Dog Rescue Bike playset, which lets them role-play pet rescues.
LEGO Friends Dog Rescue Bike
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Find the missing pupSpot clues by following the trail of dog poop and paw marks. |
Who’s hiding?Aliya and Victoria find the cheeky pooch in the bushes. |
Animal-care playPet-care accessories let kids act out caring for the dog. |
Enter a new world of building
Builders can zoom, rotate and track their progress using the fun, intuitive LEGO Builder app.
Explore new friendships
Inspire kids to create their own stories with the range of LEGO Friends sets (sold separately).
Returns
Our policy lasts 14 days (unless present in exception list below) . If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, CDs, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Health and personal care items
- Special Orders
- Deposites
- Printed Goods
- Water Toys
Once we initiate the return process, you will receive a call from the shipping courier on the mobile number you listed in your account. It will be your responsibility to follow up with the shipping courier until we receive the returned item/s. Please note that we will only initiate the return process once.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund with in 5 business days.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or Bank Account Transfer or Vodafone, Etisalat Cash.
Late or missing refunds.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@bumbletoys.com .
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded, it can only be exchanged.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@bumbletoys.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item , you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
